Service Advisor, Volvo

Job overview

The Service Advisor, Volvo is an onsite role in Littleton, CO, with annual compensation of $60,000–$150,000. McDonald Automotive is a family-owned automotive company serving Colorado and emphasizes customer relationships and service. The advisor guides customers through vehicle service from drop-off to delivery, communicating recommendations and updates while coordinating with technicians. The role supports customer satisfaction, repeat business, and service sales.

What you'll do

• Greet customers and guide them through the service process
• present maintenance and repair recommendations
• follow up for approvals and updates
• collaborate with technicians to communicate diagnoses and estimates
• manage the customer experience from drop-off through delivery
• and track sales and closing-ratio metrics.

What we're looking for

Skills & competencies

service advisor

volvo

littleton co

mcdonald automotive

$60k–$150k

customer experience

service sales

repair recommendations

technician coordination

customer follow-up

401(k) match

medical dental vision

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with matching, medical, dental and vision insurance, employee assistance program, paid time off accrual, health savings account, flexible spending account, voluntary life and AD&D, and employee discounts on parts, vehicles, and service.

Why this role

The posting notes McDonald Volvo has received the Volvo Excellence Award for eight consecutive years.

About the employer

Mcdonald Automotive is hiring for this role. Industry: General Automotive Repair. Sector: 81.