HVAC Technical Service Manager

Job overview

The HVAC Technical Service Manager role is onsite in Naples, FL, supporting business across Florida regions. Compensation is not specified. Daikin provides technical support and training for customers who install, repair, and maintain heating and air-conditioning systems. The manager helps resolve technical issues, investigates reliability and quality concerns, validates installations, and develops and delivers training. The role supports effective service operations and customer satisfaction, and requires VRV experience.

What you'll do

• Support dealers and contractors with technical issues
• conduct field visits and gather customer feedback
• investigate reliability and quality concerns
• validate product installations and communicate field or code-related feedback
• support RMA and service bulletin processes
• create and deliver installation and technical support training
• support high-quality, cost-efficient service operations and customer communications.

What we're looking for

Skills & competencies

hvac technical service manager

hvac technical support

vrv experience

dealer support

contractor support

installation training

service training

reliability investigation

customer service

naples fl

daikin

travel required

Work arrangement

• Weekend coverage required

Benefits & perks

• Benefits effective on day one for full-time direct hires
• training programs and career growth opportunities.

Why this role

VRV experience is required; travel is required.

About the employer

Daikin is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.