EOC Counselor II, AAD Broward South EOC

Job overview

The EOC Counselor II role is onsite in Miami, FL. Compensation is not specified. The counselor supports adults and youth age 19 and older who are low-income, first-generation, or both, and who seek to enter or return to postsecondary education. The counselor guides participants from intake and eligibility through education and career planning, applications, enrollment, and follow-up. The work supports project goals for diploma completion, college and financial aid applications, and postsecondary enrollment, while treating degrees, apprenticeships, and short-term credentials as viable pathways.

What you'll do

• Conduct intake and verify eligibility
• review documentation and maintain secure records
• complete needs assessments and Individual Success Plans
• provide academic, career, and personal counseling
• advise on degree, apprenticeship, and Workforce Pell pathways
• assist with admissions and financial aid applications
• coordinate referrals and partner services
• support enrollment and persistence
• maintain participant data and audit-ready files
• review AI-generated recommendations before use
• escalate urgent participant risks to a human response.

What we're looking for

Skills & competencies

eoc counselor ii

king youth foundation

miami fl

academic counseling

career counseling

financial aid support

postsecondary access

first-generation students

low-income participants

apprenticeship pathways

participant case management

enrollment support

Work arrangement

• Weekend coverage required

Why this role

The caseload is about 500 participants annually. Counseling is delivered in person, by phone, and online. The role includes follow-up at 30, 60, and 90 days after enrollment or apprenticeship placement.

About the employer

King Youth Foundation Inc is hiring for this role. Industry: Child and Youth Services. Sector: 62.