Fire Area Service Support Coordinator

Job overview

The Fire Area Service Support Coordinator is an onsite contract role based in Honolulu, HI. The position offers a pay range of $35.00 to $42.00 per hour and supports Johnson Controls, a global leader in building systems and energy efficiency. This role exists to coordinate customer service requests from initiation to completion. The coordinator maximizes technical resource productivity by scheduling and dispatching technicians, ensuring service work is completed efficiently and to customer expectations while maintaining profitability.

What you'll do

• Coordinate customer service requests
• schedule and dispatch technicians
• partner with Service Team Manager
• analyze technical team performance
• communicate action plans to customers
• reconcile service requests
• maintain technician schedules
• assist with L&M quotations
• support business reviews.

What we're looking for

Skills & competencies

contract

day shift

honolulu hi

fire safety

service coordinator

johnson controls

dispatch

customer service

building systems

$35-$42/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, HSA, life insurance, 401(k) with match, short/long-term disability, and employee assistance program.

Why this role

Competitive pay, paid training, and global advancement opportunities.

About the employer

Johnson Controls is hiring for this role. Industry: Facilities Support Services. Sector: 56.