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Customer Care Specialist, Child Care Food Program

Cornerstone Family Ministries Inc · Tampa, FL · Cornerstone Children’s Nutrition Connection

Compensation

$18 – $20 /hr

Employment type

Full-time

Work setting

On-site

Location

Tampa, FL

Schedule

Day shift

Posted

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Job overview

The Customer Care Specialist, Child Care Food Program role is onsite in Tampa, FL, with compensation of $18–$20 per hour. The specialist supports childcare centers sponsored by Cornerstone Family Ministries through the Child Care Food Program. The role helps partner centers maintain program compliance and process claims accurately. It combines customer service, recordkeeping, technical assistance coordination, and timely communication to support centers’ participation in the program.

What you'll do

  • Manage assigned partner relationships
  • enter and verify center information
  • maintain eligibility and attendance rosters and monthly claim records
  • process claims
  • follow up on information requests
  • identify compliance concerns and refer centers for technical assistance
  • maintain communication logs and files
  • provide phone coverage and send monthly packets.

What we're looking for

Skills & competencies
customer care specialist
child care food program
customer service
claim processing
compliance
recordkeeping
childcare centers
tampa fl
cornerstone family ministries
$18–$20/hr
monday–friday
8:30 am–4:30 pm
Work arrangement
  • Weekend coverage required

Why this role

The stated schedule is Monday–Friday, 8:30 a.m.–4:30 p.m.; bilingual English/Spanish is preferred.

About the employer

Cornerstone Family Ministries Inc is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.

Additional details

Industry sector
62
Industry
Other Individual and Family Services
Occupation code
43-4051.00
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