Retail Lead / Key Holder – Beauty and Customer Experience

Job overview

The Retail Lead / Key Holder role is onsite in Kissimmee, FL. Pay is $17–$19 per hour plus commission. Naples Soap Company sells beauty, skincare, and wellness products and emphasizes customer experience. The lead supports sales results and store operations by coaching associates, advising customers, and maintaining an inviting sales environment. Opening and closing procedures, cash handling, and merchandising help keep the store running smoothly and encourage repeat business.

What you'll do

• Create a welcoming customer experience
• educate customers about products and make recommendations
• lead by example and motivate the team to achieve sales goals
• coach associates on customer engagement, product knowledge, and selling techniques
• monitor sales performance and key performance indicators
• build customer relationships
• support opening and closing, cash handling, merchandising, and daily operations
• maintain an organized sales environment.

What we're looking for

Skills & competencies

retail lead

key holder

beauty retail

kissimmee fl

naples soap company

customer experience

skincare

sales goals

team coaching

opening and closing

$17–$19/hr

commission

nights and weekends

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match
• health insurance
• paid time off
• employee discount
• paid training.

Why this role

Requires 2+ years of retail sales, sales goals/KPIs, and retail leadership experience; nights, weekends, and holidays are required. Benefits include 401(k) with company match, health insurance, paid time off, employee discount, and paid training.

About the employer

Naples Soap Company Inc is hiring for this role. Industry: Cosmetics, Beauty Supplies, and Perfume Retailers. Sector: 45.