Call Center Agent

Job overview

The Call Center Agent role is onsite in Tarpon Springs, FL, and pays $25 per hour. Luxury Bath of Tampa Bay is seeking support for its customer outreach and sales appointment-setting team. The role contacts homeowners, responds to inbound calls, follows up on leads, and schedules qualified in-home consultations for sales representatives. It also maintains customer and appointment records in the CRM, confirms appointments, and handles questions and objections professionally.

What you'll do

• Contact homeowners by phone and schedule free in-home consultations
• follow scripts while adapting conversations to customer needs
• answer questions and handle objections
• enter and update CRM information
• confirm appointments
• answer inbound marketing calls
• follow up with prospective customers
• maintain lead and appointment records
• perform quality-control calls and data entry.

What we're looking for

Skills & competencies

call center agent

luxury bath technologies

tarpon springs fl

onsite

full-time opportunity

$25/hour

homeowner outreach

appointment setting

inbound calls

lead follow-up

crm

customer service

paid training

sales support

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid training
• growth and advancement opportunities
• supportive team environment.

Why this role

Paid training and growth and advancement opportunities are offered.

About the employer

Luxury Bath Technologies is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.