Customer Service Representative, State Farm Agent Team Member

Job overview

Compensation is $36,000–$55,000 per year. The Customer Service Representative, State Farm Agent Team Member role is onsite in Visalia, California. ; the posting describes competitive hourly pay plus commission opportunities. The local agency focuses on customer relationships and insurance service. The representative assists customers with everyday insurance needs, resolves questions, and maintains accurate records. The role supports timely service by following up on requests and connecting customers with the appropriate team member for additional insurance or financial services needs.

What you'll do

• Provide customer service in English and Spanish in person and by phone
• assist with policy changes, billing questions, coverage inquiries, and other service needs
• maintain customer relationships and accurate records
• follow up on outstanding requests
• collaborate with team members
• identify additional needs and connect customers with the appropriate team member.

What we're looking for

Skills & competencies

customer service representative

bilingual english-spanish

insurance service

policy changes

billing questions

customer records

visalia ca

karen hughes state farm agent

commission opportunities

paid licensing

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA with match
• group life insurance
• paid time off
• training and development
• performance-based bonus.

Why this role

Fluency in English and Spanish is required. Insurance experience and a California Property and Casualty license are not required; the agency provides training and pays for required licensing.

About the employer

Karen Hughes - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.