Customer Account Representative

Job overview

The Customer Account Representative is an onsite role based in Liverpool, NY. Compensation is not specified for this position, which supports the store operations team at Rent-A-Center. This role exists to manage rental accounts, drive sales growth, and ensure account health. The representative provides exceptional customer service, conducts collections, and handles product deliveries and pickups to build strong customer relationships.

What you'll do

• Oversee an assigned portfolio of accounts.
• Build and maintain customer relationships.
• Conduct early-stage collections.
• Maintain account health and secure payment commitments.
• Complete routes for deliveries and pickups.
• Deliver customer service in-store and in homes.
• Contribute to sales growth.
• Maintain showroom standards.

What we're looking for

Skills & competencies

full-time

day shift

liverpool ny

account representative

sales

collections

customer service

onsite

rent-a-center

no on-call

no weekends

Work arrangement

• Weekend coverage required

Benefits & perks

• Weekly pay, Paid time off, Medical, dental, vision, 401(k) with match, Flexible Spending Accounts.

Why this role

Career path opportunity with internal promotion potential.

About the employer

Rent A Center is hiring for this role. Industry: All Other Consumer Goods Rental. Sector: 53.