Part-Time Metro Transit Mobile Responder

Job overview

The Part-Time Metro Transit Mobile Responder role is community- and field-based in the Twin Cities metro area, primarily in Saint Paul, MN, on transit vehicles and at facilities. The stated pay range is $26.85–$31.65 per hour. Canopy Roots operates the Community Response Team with the Metropolitan Council to support transit riders experiencing behavioral health crises, homelessness, or unmet social-service needs. The responder provides immediate, trauma-informed support, de-escalates crises, assesses needs, and connects riders with resources. The role contributes to safer transit experiences and helps people access behavioral health, housing, shelter, and other services.

What you'll do

• Respond to dispatched calls on buses, trains, and transit facilities
• engage riders and use trauma-informed de-escalation
• assess needs and distribute basic supplies
• make warm referrals to Canopy Roots advocates or external partners
• when appropriate, accompany riders to shelters, clinics, or intake appointments
• document outreach and referrals
• participate in supervision, case debriefs, and training
• and collaborate with program staff and community stakeholders.

What we're looking for

Skills & competencies

mobile responder

part-time

community response team

metro transit

crisis de-escalation

trauma-informed care

behavioral health

homelessness services

warm referrals

twin cities metro

saint paul mn

$26.85–$31.65/hr

weekend schedule

Work arrangement

• Weekend coverage required

Why this role

Part-time schedule of 16 hours per week: Saturday and Sunday, 6 PM–2 AM. The program uses unarmed, trauma-informed response teams.

About the employer

3C Hansons PLLC is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.