Medical Front Desk Receptionist

Job overview

The Medical Front Desk Receptionist role is onsite in Lowell, MA. Compensation is $20–$27 per hour, negotiable based on skills and experience. The Vascular Care Group provides outpatient care for vascular patients through its physician-led practice and local partnerships. This role supports the facility’s administrative operations and helps patients and families navigate appointments and office processes. By coordinating communication, records, insurance details, and patient flow, the receptionist helps the clinical team deliver an organized and welcoming care experience.

What you'll do

• Assist patients and referring providers in person and by phone
• direct questions to the appropriate party
• verify eligibility and insurance
• obtain referrals or authorizations
• update patient account information
• maintain and retrieve records
• greet and check in patients
• provide intake forms and support
• coordinate appointment flow with clinical staff
• manage expectations during delays
• protect confidentiality and comply with HIPAA
• collect co-pays and balances and arrange payment plans as needed
• schedule initial and follow-up appointments
• complete ad hoc projects.

What we're looking for

Skills & competencies

medical front desk receptionist

lowell ma

the vascular care group

outpatient practice

vascular care

patient check-in

appointment scheduling

insurance verification

hipaa

patient records

40 hours weekly

$20–$27/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision benefits
• 401(k) company match.

Why this role

Full-time, 40 hours per week; medical, dental, and vision benefits; 401(k) company match.

About the employer

The Vascular Care Group is hiring for this role. Industry: All Other Miscellaneous Ambulatory Health Care Services. Sector: 62.