Area Service Manager

Job overview

The Area Service Manager is an onsite role based in Wilmington, NC. Compensation is not specified for this position, which supports Stanley Martin Homes in delivering exceptional homebuyer experiences. This role exists to manage warranty requests and lead quality improvement processes for assigned communities. The Area Service Manager acts as an on-site leader, ensuring that trade partners complete scheduled tasks according to company quality standards.

What you'll do

• Manage warranty requests and lead quality improvement processes.
• Conduct quality walk and warranty inspections.
• Ensure completion of warrantable work and emergency requests.
• Manage vendor payments.
• Ensure trade partners complete tasks according to quality standards.
• Utilize DXC Homebuilder One, Microsoft Office, and SharePoint.

What we're looking for

Skills & competencies

full-time

day shift

wilmington nc

stanley martin homes

construction

warranty

quality control

area service manager

onsite

residential construction

customer service

homebuilding

Work arrangement

• Weekend coverage required

Benefits & perks

• Health care options, 401(k) with match, paid parental leave, paid maternity leave, wellness benefits, tuition reimbursement, vacation, sick leave, identity theft protection, home buying discounts.

Why this role

Fast-growing homebuilder with a people-first culture.

About the employer

Stanley Martin Homes is hiring for this role. Industry: New Multifamily Housing Construction (except For-Sale Builders). Sector: 23.