Customer Service Specialist - Retail - Full-Time

Job overview

The Multi-Location Customer Service Specialist is an onsite role based in Columbus, OH, supporting Sherwin-Williams retail operations with a starting pay of $17.50/hr. This position is essential to the success of our retail stores by providing expert product recommendations and ensuring high levels of customer satisfaction. This role exists to support the store's sales goals by assisting wholesale and retail customers, managing inventory, and maintaining store standards. The specialist contributes to the team by resolving customer concerns and ensuring that all clients receive high-quality service and product solutions.

What you'll do

• Ensure high levels of customer satisfaction, assist customers in person and over the phone, build trust relationships, process sales transactions, achieve sales goals, maintain work order files, pull products, tint and mix paint, stock shelves, clean equipment, and load/unload delivery trucks.

What we're looking for

Skills & competencies

full-time

day shift

columbus oh

retail

customer service

sales

paint

no on-call

no degree required

entry level

$17.50/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Retirement, health care, total well-being, and daily commute benefits.

Why this role

Multi-location coverage within a 10-mile radius.

About the employer

Sherwin-Williams is hiring for this role. Industry: Paint and Wallpaper Retailers. Sector: 44.