Account Specialist
Compensation
$1k – $3k /yr
Employment type
Full-time
Work setting
On-site
Location
Indianapolis, IN
Schedule
Day shift
Posted
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Job overview
The Account Specialist is an onsite role based in Indianapolis, IN. The position offers a base pay of $20.00 per hour plus monthly incentives ranging from $1,250 to $2,500. This role supports the customer engagement team at Sallie Mae. This role exists to address overdue accounts and discuss repayment options with students. The specialist will provide exceptional service, record customer interactions, and build meaningful relationships while helping students navigate their financial situations.
What you'll do
- Make and receive customer calls
- address overdue accounts
- discuss repayment options
- record customer interactions
- meet quality and productivity goals
- negotiate repayment programs.
What we're looking for
- Skills & competencies
- full-timeday shiftindianapolis insallie maeaccount specialist$20/hrcollectionscustomer servicehybridno on-callno travel
- Work arrangement
- Weekend coverage required
Benefits & perks
- Competitive base salary
- bonus incentives
- PTO
- 401k with match
- medical/dental/vision
- tuition reimbursement
- fitness center access.
Why this role
Performance-based monthly incentives; hybrid work flexibility after 90 days.
About the employer
Sallie Mae is hiring for this role. Industry: International, Secondary Market, and All Other Nondepository Credit Intermediation. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- International, Secondary Market, and All Other Nondepository Credit Intermediation
- Occupation code
- 43-3011.00
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Listing ID: 2ec45cd2-f95f-4617-8c89-33ece0adf804