General Manager

Job overview

The General Manager role is an onsite full-time position located in Forest Hill, MD. Compensation is not specified, though the employer offers a competitive package and a full range of benefits for this role supporting the residential HVAC and plumbing service center at Blue Dot Heating, Air Conditioning. This role exists to provide overall management and success for the service center. The General Manager plans, organizes, directs, and controls activities to achieve revenue goals while maintaining a strong customer focus, leveraging the brand, and driving employee engagement in a competitive market.

What you'll do

• Assuming full operational responsibility for profit and loss related activities.
• Establishing a team culture among service center personnel and holding the team to a high standard of customer satisfaction.
• Consistently administering company policies and procedures throughout the service center.
• Monitoring and maintaining job satisfaction among personnel by completing annual performance evaluations and salary reviews.
• Preparing business forecasts, budgets, and other reports.
• Recruiting, selecting, and training all service center employees.
• Financial analysis to identify trends and prospective problem areas.
• Optimizing the service center to provide service, complete tasks, and otherwise perform in an efficient manner.
• Developing new programs and executing established plans to meet and exceed sales goals.
• Maintaining a working knowledge of competitors, developing innovations to maintain market lead, sharing best practices across organization.

What we're looking for

Skills & competencies

full-time

day shift

forest hill md

general manager

hvac

plumbing

management

leadership

blue dot

onsite

weekend required

no on-call

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, 401(k), life and long-term disability insurance

Why this role

Sign-On Bonuses may be available

About the employer

Blue Dot Heating, Air Conditioning is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.