Seasonal Holiday Retail Manager — Woodland Mall

Job overview

The Seasonal Holiday Retail Manager — Woodland Mall role is onsite in Grand Rapids, MI. Compensation is not specified. Cherry Hill Programs creates holiday and souvenir experiences for children and families in partnership with retail locations and attractions. The manager leads seasonal photo operations, staffing, sales, and guest service at the mall. The role helps deliver memorable Santa visits and photo experiences while maintaining efficient site operations and positive venue relationships.

What you'll do

• Create schedules and ensure staffing coverage
• recruit, hire, train, and onboard team members
• oversee daily operations and site performance
• respond to business calls and emails
• drive sales and cash-handling compliance
• verify daily deposits and financial paperwork
• coach staff on guest service
• build relationships with venue partners and vendors
• resolve guest concerns
• manage seasonal setup, breakdown, and equipment security.

What we're looking for

Skills & competencies

seasonal holiday retail manager

woodland mall

grand rapids mi

cherry hill programs

seasonal

holiday photo operations

team leadership

staff scheduling

recruiting and training

sales performance

guest service

evenings, weekends, and holidays

Work arrangement

• Weekend coverage required

Benefits & perks

• Same-day pay options
• employee referral program
• holiday photo and digital-message perks
• opportunities to return for future seasons and explore growth in the souvenir photography division.

Why this role

Seasonal leadership role with approximately 40 hours per week and additional hours as business needs require; schedule includes evenings, weekends, and holidays.

About the employer

Cherry Hill Programs Inc is hiring for this role. Industry: Gift, Novelty, and Souvenir Retailers. Sector: 45.