Quality Assurance Clerk

Job overview

Compensation is $15 per hour. The Quality Assurance Clerk role is onsite in Duncanville, TX, and Professional Civil Process provides filing, process-serving, and skip-tracing services to the legal community. The clerk helps maintain the quality and timely handling of service-of-process records by reviewing reports, preparing documents and routes, entering data, and responding to calls and messages. This work supports the company’s Server Operations Team and its legal-support services.

What you'll do

• Monitor the quality of service-of-process reports in assigned regions
• print service documents and prepare routes for process servers
• answer calls from process servers, agents, and A-Plus Delivery customers
• enter service-of-process data
• check and complete emails and voicemails promptly
• perform other assigned tasks.

What we're looking for

Skills & competencies

quality assurance clerk

duncanville tx

professional civil process

server operations

full-time

$15/hr starting rate

legal support

process documents

data entry

customer calls

40-hour weeks

flexible hours

Work arrangement

• Weekend coverage required

Benefits & perks

• Dental and vision plans available immediately upon hire
• minimum essential coverage health plan after 60 days
• PTO and holiday pay after six months
• 401(k) with company match after one year.

Why this role

The posting lists full-time work with flexible hours and 40-hour weeks, a starting rate of $15 per hour, and benefits with eligibility periods.

About the employer

Professional Civil Process is hiring for this role. Industry: All Other Legal Services. Sector: 54.