Account Director

Job overview

The Account Director role is onsite in Attleboro Falls, MA. Compensation is not specified. The role supports client accounts for snow, landscape, and exterior services. The director leads operational performance, client experience, and financial outcomes across an assigned portfolio. The role coordinates field and support teams, oversees seasonal service delivery, monitors performance measures, and works to support client retention, portfolio growth, and operational improvement.

What you'll do

• Lead assigned client accounts
• coordinate snow, landscape, and exterior service delivery
• manage client communications and operational reviews
• monitor KPIs, service levels, and corrective actions
• oversee revenue, margin, and cost performance
• coordinate cross-functional teams
• identify improvement and growth opportunities.

What we're looking for

Skills & competencies

account director

client accounts

snow services

landscape services

exterior services

attleboro falls ma

case fms

full-time

client experience

portfolio operations

financial performance

Work arrangement

• Weekend coverage required

Why this role

Portfolio ownership spans preseason planning, in-season delivery, and postseason closeout; emergency readiness for weather- or event-driven operations.

About the employer

Case FMS, LLC is hiring for this role. Industry: All Other Support Services. Sector: 56.