Switchboard Operator

Job overview

The Switchboard Operator role is onsite in Miami, FL, with a work schedule of 11:00 PM–7:30 AM. Compensation is not specified. The operator supports communications at Larkin Community Hospital, serving as a first point of contact for callers. The role routes calls, provides information, handles emergency calls, and maintains call records. Courteous, accurate communication helps callers reach the appropriate departments and supports the hospital’s operational efficiency.

What you'll do

• Answer and route incoming calls
• provide information about services, policies, and procedures as needed
• maintain call and message records
• operate and monitor multi-line telephone systems
• assist with emergency call handling and escalate urgent matters
• coordinate with administrative staff
• maintain confidentiality and professionalism.

What we're looking for

Skills & competencies

switchboard operator

telephone communications

call routing

multi-line phone systems

emergency call handling

call logs

miami fl

larkin community hospital

overnight 11 pm–7:30 am

healthcare communications

Work arrangement

• Weekend coverage required

Why this role

Overnight schedule is 11:00 PM–7:30 AM; role includes emergency call handling and routing across multiple lines.

About the employer

Larkin Community Hospital is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.