Customer Service Coordinator

Job overview

The Customer Service Coordinator role is onsite in Daytona Beach, FL. Pay is $19–$21 per hour. The role supports the APCO Institute, which provides education and training programs, courses, and offerings. The coordinator organizes course offerings and instructor scheduling, processes registrations and routes payment and billing requests, maintains online course records and databases, responds to customer inquiries, and manages surveys and department files. The role helps the Institute deliver organized training programs and responsive service to customers and members.

What you'll do

• Coordinate APCO Institute course offerings
• schedule and contract adjunct instructors based on course offerings and availability
• process registrations and forward payment and billing requests to accounting
• maintain online training activity records and databases
• respond to inquiries by telephone, fax, mail, and email
• create, distribute, and collect course surveys
• maintain electronic files, records, and archives for department activities and assigned groups.

What we're looking for

Skills & competencies

customer service coordinator

daytona beach fl

apco international

apco institute

course coordination

instructor scheduling

registration processing

customer inquiries

training programs

database maintenance

$19–$21/hr

Work arrangement

• Weekend coverage required

Why this role

Reports to the Director of the APCO Institute.

About the employer

APCO International is hiring for this role. Industry: Educational Support Services. Sector: 61.