Front Desk Agent — On-Call

Job overview

The Front Desk Agent — On-Call role is onsite in Syracuse, NY, with compensation of $17 per hour. Island Hospitality Management supports hotel guest stays through front desk operations and employee training and development. The agent manages guest check-in and check-out, processes payments, provides information to guests and vendors, and prepares shift reports. The role helps maintain courteous, professional service and supports hotel operations as occupancy and staffing needs vary.

What you'll do

• Check in and check out hotel guests
• process payments according to hotel requirements
• provide information and assistance to guests and vendors
• prepare reports for the management team during each shift
• address workplace problems and provide guest service.

What we're looking for

Skills & competencies

front desk agent

hotel guest service

check-in

check-out

payment processing

guest assistance

shift reports

syracuse ny

island hospitality management

$17/hr

on-call

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• HSA and FSA options
• dependent care FSA
• commuter benefits
• pet insurance
• paid sick and vacation time
• family leave
• 401(k) match
• wellness and employee assistance programs
• hotel discounts and incentives.

Why this role

Flexible scheduling may be required; weekly hours vary based on occupancy, season, staffing, and other factors and are not guaranteed.

About the employer

Island Hospitality Management is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.