Lead Customer Care Specialist

Job overview

The Lead Customer Care Specialist role is onsite in Bluffton, SC. Pay is $16 per hour plus commission. The role supports ZIPS Car Wash's customer-focused car wash site. The specialist welcomes and engages customers, promotes the Unlimited Wash Club, safely loads vehicles, and helps maintain site operations. Keyholder opening and closing duties help ensure the location is ready to serve customers.

What you'll do

• Welcome and engage customers
• promote the Unlimited Wash Club
• safely load vehicles using clear hand signals
• support customer satisfaction
• maintain site operations
• open and close the site as a keyholder.

What we're looking for

Skills & competencies

lead customer care specialist

bluffton sc

zips car wash

$16/hr plus commission

customer service

unlimited wash club

sales

vehicle loading

keyholder

opening and closing

flexible scheduling

weekend availability

tuition reimbursement

free car washes

Work arrangement

• Weekend coverage required

Benefits & perks

• Commission and incentive pay
• DailyPay
• flexible scheduling
• tuition reimbursement
• free car washes.

Why this role

Flexible hours include weekends and holidays; morning and evening shifts are available. Previous car wash and leadership experience are preferred, not required.

About the employer

Zips Car Wash is hiring for this role. Industry: Car Washes. Sector: 81.