Automotive Service Advisor

Job overview

Compensation is $60,000–$80,000 per year. The Automotive Service Advisor role is onsite in Edmonds, WA. The position is at a locally owned automotive service business. The advisor serves as the customer’s primary contact throughout vehicle service, building trust and coordinating communication between customers, technicians, and parts staff. The role supports customer satisfaction, shop workflow, and revenue by presenting recommendations and managing the service process from intake through delivery.

What you'll do

• Greet customers and guide them through intake and inspection
• prepare estimates using digital inspections and approved pricing guidelines
• communicate with customers, technicians, and parts staff about timelines and expectations
• follow intake, documentation, follow-up, and delivery procedures
• support quality control, delivery review, and post-service follow-up.

What we're looking for

Skills & competencies

automotive service advisor

customer service

vehicle intake

digital inspections

estimates

service coordination

customer follow-up

edmonds wa

village transmission and auto clinic

401(k) matching

health insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) matching, dental and health insurance, employee discounts, free food and snacks, paid time off, and advancement opportunities.

Why this role

The posting describes a locally owned business, team-oriented environment, flexibility, and growth opportunities.

About the employer

Village Transmission and Auto Clinic is hiring for this role. Industry: General Automotive Repair. Sector: 81.