Installation Coordinator

Job overview

The Installation Coordinator role is onsite in Knoxville, TN. Compensation is not specified. The position supports flooring installation projects for Service Pros Installation Group, an exclusive flooring installation provider for Lowe’s Home Improvement. The coordinator works with customers, Lowe’s Installed Sales staff, and contractors to organize installation projects and address issues. The role contributes to customer satisfaction by coordinating schedules, product delivery, work orders, materials, and follow-up.

What you'll do

• Review work orders for accuracy and resolve labor or product issues
• schedule customers and contractors
• review project details with contractors before installation
• handle complaints and follow-up calls
• maintain inventory and stage materials
• load and unload trucks using a forklift, pallet jack, or manually as needed.

What we're looking for

Skills & competencies

installation coordinator

service pros installation group

knoxville tn

onsite

flooring installation

customer service

contractor coordination

scheduling

work orders

inventory

material staging

lowe's installed sales

Work arrangement

• Weekend coverage required

Benefits & perks

• Dental, disability, life, medical, and vision insurance
• 401(k) company match
• paid time off
• holiday pay.

Why this role

The company describes itself as family-owned and focused on customer experience and serving coworkers, customers, and contractors.

About the employer

Service Pros Installation Group, Inc. is hiring for this role. Industry: Flooring Contractors. Sector: 23.