Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Kenosha, WI. Compensation is not specified. Kenosha Nissan is a dealership seeking to provide a strong customer service experience through its service department. The advisor connects customers and technicians by documenting repair concerns, explaining recommended work and estimates, coordinating repair progress, and following up with customers. The role supports customer satisfaction and repeat service business.

What you'll do

• Greet customers
• document repair requests
• inspect vehicles and review maintenance history
• recommend maintenance and repairs
• prepare estimates and explain services
• obtain authorization for additional work
• communicate repair progress, costs, and completion times
• coordinate with technicians
• review completed work and charges
• schedule appointments
• answer inquiries
• and follow up with customers.

What we're looking for

Skills & competencies

automotive service advisor

kenosha wi

kenosha nissan

customer service

repair orders

service estimates

technician coordination

vehicle maintenance

customer satisfaction

nissan

infiniti

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• 401(k)
• paid holidays and vacation after 90 days of full-time employment
• paid maternity and paternity leave
• employee discounts
• training and mentorship
• recognition program
• and company events.

Why this role

Previous automotive Service Advisor experience is preferred. Nissan or Infiniti experience is a plus; a high school diploma or GED and a valid driver’s license with an acceptable driving record are required.

About the employer

Kenosha Nissan is hiring for this role. Industry: New Car Dealers. Sector: 44.