Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative role is onsite in Bakersfield, CA, and pays $42,000–$50,000 per year. The role supports Adam Hopkins, a State Farm agent, in delivering customer experiences that reinforce the growth of the insurance agency. The representative builds customer relationships, answers policy questions, assists with policy changes, processes claims, and maintains interaction records. The work helps customers address their insurance needs and supports the agency’s service and growth goals.

What you'll do

• Develop and deepen customer relationships
• conduct needs-based reviews
• answer inquiries and provide policy information
• assist with policy changes and updates
• process claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

full-time

bakersfield ca

adam hopkins state farm agent

customer service

insurance

policy support

claims processing

customer relationships

insurance license

$42k–$50k/year

401(k) matching

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Group life insurance
• base hourly pay plus commissions
• agent-paid licensing expenses
• 401(k) and matching
• dental and health insurance
• flexible schedule
• advancement opportunities
• paid time off
• training and development.

Why this role

The posting states that the agent pays licensing expenses and that required insurance licenses must be obtained.

About the employer

Adam Hopkins - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.