IT Technical Support Specialist

Job overview

The IT Technical Support Specialist is an onsite role based in North Reading, MA, with a salary range of $68,500 to $109,600 per year. This position supports the IT infrastructure team by providing comprehensive technical assistance to internal users within a secure, ITAR-controlled environment. This role is responsible for maintaining the reliability and security of the technology environment. The specialist will troubleshoot hardware and software issues, manage system configurations, and ensure strict adherence to security compliance standards such as NIST and CMMC while supporting users in a high-security enclave.

What you'll do

• Provide primary technical support for hardware, software, and network issues
• configure and maintain desktops, laptops, and mobile devices
• apply security hardening standards
• track IT assets
• manage user access for ITAR-restricted systems
• participate in compliance audits
• contribute to knowledge base documentation.

What we're looking for

Skills & competencies

full-time

day shift

north reading ma

teradyne

it support

itar

security

compliance

windows

azure

help desk

onsite

$68.5k-$109.6k

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, Flexible Spending Accounts, retirement savings plans, life and disability insurance, paid vacation & holidays, tuition assistance.

Why this role

ITAR restricted position; requires US National status; 1-4 years of experience; no relocation provided.

About the employer

Teradyne is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.