Customer Service Representative

Job overview

The Customer Service Representative role is onsite in San Antonio, TX. Compensation is not specified. Global Evangelism Inc is a faith-based organization focused on sharing the Gospel and serving community members. As a frontline contact, the representative responds to inquiries, resolves concerns, and helps community members access organizational programs and services. Accurate records, timely follow-up, and coordination with colleagues support a welcoming service experience and the organization’s ministry objectives.

What you'll do

• Respond to inquiries by phone, email, chat, or in person
• welcome community members
• address concerns through inbound and outbound channels
• maintain correspondence and database records
• investigate and resolve issues with other departments
• follow up on concerns
• stay informed about programs and policies
• document interactions
• process applications, service requests, and registrations
• share community feedback
• assist with events and outreach as needed.

What we're looking for

Skills & competencies

full-time

san antonio tx

global evangelism inc

customer service representative

community support

phone and email support

crm

microsoft office

sunday–thursday

8:30 a.m.–5:00 p.m.

christian faith commitment

customer service

Work arrangement

• Weekend coverage required

Why this role

Requires a high school diploma or GED and at least one year of customer service experience. Employees must demonstrate commitment to the Christian faith and support for Israel. Schedule is Sunday–Thursday, 8:30 a.m.–5:00 p.m., and may vary with business and ministry needs.

About the employer

Global Evangelism Inc is hiring for this role. Industry: Religious Organizations. Sector: 81.