Member Services Representative

Job overview

The Member Services Representative role is onsite in East Providence, RI, and pays $16.65 per hour; the posting states there are no benefits. The position supports the City of East Providence Senior Center and its members and guests. The representative provides front-desk reception and information, helps members with memberships and renewals, and supports the center’s daily activities. Accurate records, reservation coordination, and courteous assistance help members and visitors access Senior Center services and programs.

What you'll do

• Greet Senior Center members and visitors
• answer calls and provide information about city services and Senior Center programs
• direct people to appropriate staff or departments
• monitor membership-card scans and limited-capacity sign-up sheets
• collect class and membership fees
• take and maintain transportation reservations
• update membership records in My Senior Center
• issue scan cards and parking passes
• prepare afternoon coffee and post the next day’s schedule
• assist volunteers
• maintain confidentiality
• receive visitors when the center operates as an emergency cooling or warming center.

What we're looking for

Skills & competencies

member services representative

part-time

east providence ri

city of east providence

senior center

front desk

member support

customer service

transportation reservations

membership records

12:00 p.m.–4:00 p.m.

$16.65/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• No benefits, as stated in the posting.

Why this role

Works three days per week from 12:00 p.m. to 4:00 p.m.; may be asked to fill in when coverage is needed. High school diploma or GED required; Portuguese or Spanish bilingual ability preferred. Posting states no benefits.

About the employer

City of East Providence is hiring for this role. Industry: Executive Offices. Sector: 92.