Membership Growth Consultant

Job overview

Membership Growth Consultant in Warren, MI. This is an onsite, full-time position with a salary range of $38,509 - $55,013 annually. ChenMed is transforming healthcare for seniors. The Membership Growth Consultant is responsible for generating sales leads and membership by nurturing productive relationships with senior citizens, key local community partners and senior-focused businesses to enroll new patients to ChenMed. The incumbent in this role arranges, designs and orchestrates sales events and develops fun and cost-effective techniques to keep senior participation and satisfaction high.

What you'll do

• Begins to nurture, build and cultivate direct-to-seniors and business-to-business partnerships to generate new patient opportunities year-round.
• Meets with individual seniors and groups in their homes, workplaces, houses of worship, senior centers or living communities to share the ChenMed value proposition.
• Starts planning, coordinating and executing local events within the community (e.g., information tables, health fairs, doc talks, etc.) to help reach our ideal patients.
• Starts cultivating strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers and related community providers.
• Partners with community officials, businesses and senior outreach programs to develop initiatives that will appropriately drive new patient growth.
• Schedules one-on-one sales meetings, referral relationships with Plan agents, independent brokers and the senior community to deliver solutions on immediate customer requests.
• Manages vendors as related to event planning and negotiating contracts with venues where events are taking place.
• Ensures insurance agents and/or brokers are invited to community events to ensure timely patient assignment to ChenMed/JenCare Medical Centers.
• Learns to use marketing and sales tools to identify solutions and sell to new customers.
• Maintains up-to-date client information in designated customer relationship management (CRM) tool (i.e., SalesForce).
• Utilizes CRM tool to document interactions with clients and ensures effective management of leads.
• Provides monthly activity calendar reflecting community access points and new tabletop venues.
• Creates penetration plans and initiatives in key target markets and channels.
• Recovers dormant customers via sales tools and marketing campaigns.
• Drives new member growth by appropriately educating potential patients on our value proposition and healthcare model.
• Delivers prescribed presentation in front of large audiences.
• Develops distribution channels to support new patient enrollment growth.
• Uses all sales tools provided to ensure efficiency and collection of pertinent data.
• Partners with sales leadership to improve effectiveness of engagements with distributors, vendors and community partners.
• Builds trusting relationships with brokers/insurance agents/case workers/third party vendors associated with seniors with supervision.
• Develops and executes specific broker and partner strategies and plans.
• Engages with new patients through and beyond their first appointment.
• Maintains relationships with enrolled patients to positively impact retention.
• Helps address and resolve customer complaints and issues as required.
• Performs other related duties as assigned.

What we're looking for

Education

High School Diploma or GED

Experience

2 years of successful sales experience

Skills & competencies

full-time

sales

membership growth

community outreach

senior care

warren

mi

chenmed

Benefits & perks

• https://chenmed.makeityoursource.com/helpful-documents

About the employer

ChenMed is hiring for this role. Industry: Child and Youth Services. Sector: 62.