Guest Care Coordinator (Temporary)

Job overview

The Guest Care Coordinator (Temporary) role is hybrid, with three days per week in Noodles & Company's Support Office in Broomfield, CO; compensation is $20–$22 per hour. The company describes its mission as reintroducing the world to noodles through food, hospitality, and meaningful guest connections. The coordinator responds to guest feedback across channels, investigates concerns, and routes issues to the appropriate teams. The role also identifies trends and process improvements to help resolve concerns and improve guest experiences.

What you'll do

• Respond to guest feedback by phone, email, website, and social media
• use the brand voice in direct messages and public responses
• investigate guest issues using backend systems
• recommend process improvements
• identify consumer trends and report findings
• coordinate with Communications and teams in marketing, operations, training, restaurants, and supply chain
• track and respond to online reviews
• route operational issues
• provide cross-departmental support such as data pulls, reporting, and menu audits as needed.

What we're looking for

Skills & competencies

guest care coordinator

temporary

noodles & company

broomfield co

hybrid

part-time

guest feedback

social media responses

online reviews

customer service

$20–$22/hr

Work arrangement

• Weekend coverage required

Why this role

Temporary, part-time role of approximately 20 hours per week. Requires 1–2 years of professional experience in a guest-facing or service role. Microsoft Office experience, especially Outlook and PowerPoint, is preferred; candidates should reside locally.

About the employer

Noodles & Company is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.