Inbound Customer Service Representative

Job overview

The Inbound Customer Service Representative role is based in West Valley City, UT. It is in-office during training, with the option to work in a hybrid in-office/remote arrangement after successfully completing training. Pay starts at $15.50 per hour. The role supports Cafe Rio’s call center by assisting customers with orders and service questions. The representative handles customer interactions by phone and email, provides information about Cafe Rio services, and resolves service issues. Clear communication, careful listening, and accurate order handling help deliver responsive customer support.

What you'll do

• Interact with customers by phone and email
• take orders
• provide information about Cafe Rio services
• resolve customer service issues
• communicate with management and coworkers
• use basic computer skills and maintain attention to detail.

What we're looking for

Skills & competencies

inbound customer service representative

call center

customer support

order taking

phone and email

hybrid option after training

west valley city ut

cafe rio

$15.50/hr starting pay

full-time

part-time opportunities

Work arrangement

• Weekend coverage required

Benefits & perks

• Dental, health, and vision coverage for full-time positions
• 401(k) match
• paid time off
• free meals while on shift
• growth opportunities.

Why this role

Hybrid work may be available after successful completion of in-office training; call-center experience and Salesforce or Microsoft Office experience are listed as a plus.

About the employer

Cafe Rio is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.