Account Associate — State Farm Agent Team Member

Job overview

The Account Associate — State Farm Agent Team Member role is onsite in New Philadelphia, OH; compensation is $50,000–$70,000 per year. The role supports Lisa Hoy - State Farm Agent’s daily agency operations and customer success. The associate helps grow customer relationships and connects customer needs with agency departments. By maintaining accounts, assisting with policy inquiries and changes, processing claims, and coordinating policy issuance, the role supports responsive service and the agency’s marketing of relevant insurance products.

What you'll do

• Manage customer accounts and update database information
• assist customers with policy changes and inquiries
• process insurance claims and follow up on claim status
• coordinate with underwriters to support timely policy issuance.

What we're looking for

Skills & competencies

account associate

state farm agent team member

new philadelphia oh

lisa hoy state farm agent

full-time

customer accounts

policy changes

insurance claims

underwriting coordination

customer service

$50k–$70k per year

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• health stipend
• 401(k)
• performance-based bonus
• flexible schedule
• paid time off
• training and development
• advancement opportunities.

Why this role

Previous insurance or related-field experience is preferred. Benefits include license reimbursement, a health stipend, 401(k), performance-based bonus, paid time off, and training and development.

About the employer

Lisa Hoy - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.