Front Desk Agent

Job overview

The Front Desk Agent works onsite in Roseville, CA. Pay is $17 per hour. The role supports hotel guests from arrival through departure and contributes to Arbor Lodging’s welcoming guest-service experience. The agent handles check-ins, check-outs, reservations, payments, and guest questions, while coordinating with other departments to resolve requests. The role helps ensure guests receive responsive service and accurate account handling throughout their stay.

What you'll do

• Greet and check in guests
• assist with reservations, pre-registration, and room blocking
• help groups on arrival
• provide local recommendations
• address guest issues and requests
• process payments and check-outs
• upsell facilities and services
• balance cash, checks, and credit cards
• communicate with other departments.

What we're looking for

Skills & competencies

full-time

front desk agent

roseville ca

arbor lodging

hotel

guest check-in

reservations

guest services

$17/hr

payment processing

weekend work

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match
• medical, dental, and vision insurance and wellness benefits available to eligible employees
• annual review with potential increase.

Why this role

High school diploma or equivalent required. Hotel front-desk, reservation software, and credit-card handling experience preferred. Must be able to stand for eight hours and occasionally lift 20 pounds.

About the employer

Arbor Lodging is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.