Appointment Setter – Call Center Representative

Job overview

The Appointment Setter – Call Center Representative role is hybrid, with remote and in-office work in Cherry Hill, NJ. Compensation is $40,000–$70,000 per year, with hourly, salary, and base-plus-commission structures available. Calm Water & Bath remodels bathrooms to promote comfort, safety, and peace of mind for homeowners. The role connects with homeowners, learns about their needs, qualifies leads, and schedules in-home consultations. It supports the company’s customer experience by confirming appointments and recording key details in the CRM.

What you'll do

• Contact homeowners by phone, text, and email
• listen to customer needs
• qualify leads
• schedule in-home consultations
• follow up to confirm appointments
• document key details in the CRM
• follow established processes while communicating professionally and empathetically.

What we're looking for

Skills & competencies

appointment setter

call center representative

hybrid

cherry hill nj

calm water and bath

home improvement

lead qualification

appointment scheduling

crm

$40k–$70k

pto

bonuses

growth opportunities

mentor/apprentice program

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• bonuses
• growth opportunities
• mentor/apprentice program.

Why this role

The posting offers a hybrid schedule, a mentor/apprentice program, and multiple pay structures.

About the employer

Calm Water and Bath is hiring for this role. Industry: Residential Remodelers. Sector: 23.