Member Service Representative

Job overview

The Member Service Representative role is onsite in Wichita, KS, with a starting wage of $17 per hour. Mid American Credit Union is a member-owned, not-for-profit institution focused on providing financial services and a safe place to save and borrow. The representative verifies members through computerized systems, gathers information to complete transactions, and helps members manage accounts and address their needs. The role supports accurate, professional member service while maintaining knowledge of products, services, policies, and required compliance training.

What you'll do

• Use computerized systems for member verification
• gather information to complete transactions
• assist members with accounts and needs
• maintain accuracy and a professional, friendly manner
• develop knowledge of products and services
• complete annual BSA/AML training and periodic policy and procedure training.

What we're looking for

Skills & competencies

member service representative

credit union

member support

account assistance

transaction processing

member verification

bsa/aml

wichita ks

mid american credit union

onsite

starting wage $17/hour

Work arrangement

• Weekend coverage required

Why this role

The posting explicitly states that this is not a remote or hybrid position.

About the employer

Mid American Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.