Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member role is primarily remote, with initial training completed in the office; the listing is associated with Gilbert, AZ. Compensation is $50,000–$60,000 per year. The agency describes its work as helping protect families and small businesses and supporting the local community. The representative supports the agency’s customer experience by answering policy questions, assisting with policy updates, preparing quotes, and processing claims. Accurate records and follow-up help resolve customer needs and support the agency’s growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• prepare quotes for new and existing customers
• process insurance claims and follow up with customers
• and maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

policy support

policy changes

insurance quotes

claims processing

primarily remote

gilbert az

state farm agent

health insurance

401(k)

paid time off

license reimbursement

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, 401(k), performance-based bonus, health insurance, flexible schedule, paid time off, training and development, and advancement opportunities.

Why this role

The posting says the role is primarily remote, with initial training in the office, and lists flexible work-from-home options.

About the employer

Chris Burt - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.