Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is onsite in Hermitage, TN, with pay of $40,000–$60,000 per year. The position supports Herby Clark’s State Farm agency, a close-knit team with community involvement. The representative builds customer relationships, responds to insurance questions, and helps customers with policy changes, transfers, claims, and billing clarification. By connecting customer needs with agency services and marketing relevant products, the role supports customer success and agency growth.

What you'll do

• Establish and follow up on customer relationships
• provide prompt, accurate, and friendly service
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing clarification
• promote lasting customer relationships.

What we're looking for

Skills & competencies

customer relations representative

insurance

customer service

policy support

claims inquiries

billing clarification

client relationships

hermitage tn

state farm agent

$40k–$60k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, flexible schedule, advancement opportunity, paid time off, training and development, Simple IRA, and reimbursement for licensing costs.

Why this role

The agency describes flexible scheduling, a Simple IRA, and reimbursement for licensing costs.

About the employer

Herby Clark - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.