Shift Manager / Shift Lead

Job overview

The Shift Manager / Shift Lead role is an onsite position in Longmont, CO, paying $23 per hour, including an average of $8 per hour in tips. Sweet Cow’s mission is to serve great-tasting ice cream with friendly service in clean shops. The shift lead guides the crew through customer service and daily shop operations, including task delegation, cash handling, and opening or closing. The role helps maintain an organized, efficient shop and a positive experience for customers and team members.

What you'll do

• Lead, coach, and support the shift team
• serve customers
• delegate tasks based on customer flow
• maintain cleanliness, organization, and efficiency
• oversee point-of-sale transactions and cash handling
• address customer needs
• open and close the shop
• communicate team needs to shop leadership.

What we're looking for

Skills & competencies

shift manager

shift lead

longmont co

sweet cow

$23/hr

tips

ice cream shop

customer service

team leadership

shop operations

flexible availability

free ice cream

Work arrangement

• Weekend coverage required

Benefits & perks

• Free ice cream each shift, discounts, 50% employer-paid health insurance for qualifying employees, employee-paid dental and vision plans, paid sick leave, and a 401(k) with a 4% match.

Why this role

Free ice cream each shift, discounts, health insurance contribution for qualifying employees, paid sick leave, and a 401(k) with a 4% match.

About the employer

Sweet Cow is hiring for this role. Industry: Snack and Nonalcoholic Beverage Bars. Sector: 72.