Retail Computer Technician

Job overview

The Retail Computer Technician is an onsite role based in Austin, TX, with compensation ranging from $18 to $35 per hour. This position supports the service department at Micro Center, a leading electronics retailer dedicated to providing expert technology solutions and exceptional customer service. The role exists to provide high-quality technical support and diagnostic services to customers. By managing service counter consultations and performing hardware and software repairs, the technician ensures customer satisfaction and fosters long-term relationships through professional expertise and efficient problem-solving.

What you'll do

• Provide in-person consultations and troubleshooting at the service counter.
• Diagnose and repair hardware and software issues on desktops, laptops, mobile phones, and other electronics.
• Recommend service solutions such as data backups and support subscriptions.
• Assemble custom computers.
• Maintain accurate inventory and handle customer transactions.

What we're looking for

Skills & competencies

full-time

day shift

austin tx

micro center

retail

computer repair

technical support

customer service

onsite

weekend work

$18-$35/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental, Vision, 401(k) with match, employee discount, tuition reimbursement, and paid time off.

Why this role

Productivity-based incentives and uncapped commissions available.

About the employer

Micro Center is hiring for this role. Industry: Electronic and Precision Equipment Repair and Maintenance. Sector: 81.