Account Manager — State Farm Agent Team Member

Job overview

The Account Manager — State Farm Agent Team Member works in-office in Syracuse, NY, for up to 20 hours per week on flexible, mutually agreed days and times. The posting states pay of $20–$25 per hour, plus commission opportunities on eligible new sales. The local agency focuses on policyholder service, lasting relationships, and community connections. The account manager handles policyholder service and account responsibilities, supports retention and new policyholder acquisition, and helps the agency grow. The role responds to inquiries, assists with policy changes and claims follow-up, and identifies opportunities for appropriate insurance reviews.

What you'll do

• Manage incoming calls, texts, and emails with organized follow-up
• maintain policyholder relationships
• assist with account servicing, policy changes, questions, documentation, and payments
• identify opportunities for insurance reviews
• help review auto, home, renters, life, and other insurance needs
• support policyholders during claims
• schedule appointments
• assist with new policyholder acquisition and quote follow-up
• support referral partners, local businesses, and marketing initiatives.

What we're looking for

Skills & competencies

part-time

account manager

state farm agent team member

syracuse ny

insurance agency

policyholder service

account management

claims support

insurance reviews

property and casualty license

life, accident and health license

$20–$25/hr plus commission

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible schedule
• paid time off
• training and development.

About the employer

Sarah Galutz - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.