Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Boulder, CO. The stated salary is $50,000–$60,000 per year, plus commission. The role supports Trent Ehrlich’s State Farm agency, which describes its focus as initiative, problem-solving, and creating opportunities for its team. The representative helps deliver customer experiences that support agency growth by answering policy questions, assisting with policy changes, processing claims, following up with customers, and maintaining accurate interaction records. The role also coordinates with agency colleagues and anticipates community members’ needs.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

boulder co

trent ehrlich

insurance

policy information

claims follow-up

customer records

full-time

$50k–$60k/year

commission

401(k)

health insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• Salary plus commission
• 401(k)
• health benefits
• paid time off
• training and development
• advancement opportunities
• potential four-day work week after training.

Why this role

The posting describes a possible transition to a four-day work week after training and lists a 401(k), health benefits, paid time off, training and development, and advancement opportunities.

About the employer

Trent Ehrlich - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.