Customer Support Representative, Financial Services

Job overview

The Customer Support Representative, Financial Services is an onsite, full-time role in South Jordan, UT, paying $20–$21 per hour. The role supports customer inquiries about cash management products and services, the client website and mobile app, and account or financial matters. By handling incoming calls accurately and efficiently, the representative helps customers resolve service questions while meeting department performance metrics. The position contributes to a fast-paced, team-oriented financial service center.

What you'll do

• Handle incoming phone calls about client accounts and service inquiries.
• Respond accurately and efficiently while meeting department performance metrics.
• Provide support for cash management products and services, the client website and mobile app, and general account or financial-related inquiries.
• Multitask and adapt to changes in a busy financial service center.

What we're looking for

Skills & competencies

customer support

customer service

financial services

inbound calls

contact center

phone banking

cash management

mobile app support

south jordan ut

compunnel

$20–$21/hr

Work arrangement

• Weekend coverage required

Why this role

A college degree or previous contact center experience is preferred.

About the employer

Compunnel is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.