Security Control Room Operator - Milpitas, CA

Job overview

The Security Control Room Operator role is an onsite position located in Milpitas, CA. Compensation is not specified for this role, which supports the security operations team at Securitas. This role exists to provide professional security services, ensuring the safety of client assets and personnel through vigilance and integrity. The operator will perform monitoring and reporting duties to maintain a secure environment.

What you'll do

• Monitor alarms, video surveillance systems, and AI-assisted detection platforms
• perform advanced CCTV monitoring
• conduct archival video review
• receive and respond to emergency and non-emergency calls
• coordinate multi-channel dispatch operations
• maintain detailed incident logs
• utilize AVERT workflows
• conduct first-level troubleshooting
• provide situational awareness
• assist with post-incident reporting.

What we're looking for

Skills & competencies

full-time

day shift

milpitas ca

securitas

control room

onsite

security

surveillance

dispatch

alarm monitoring

Work arrangement

• Weekend coverage required

Benefits & perks

• Retirement plan, employer-provided medical and dental coverage, company-paid life insurance, voluntary life and disability insurance, employee assistance plan, Securitas Saves discount program, paid holidays, paid time away from work.

Why this role

Overnight shift

About the employer

Securitas is hiring for this role. Industry: Security Systems Services (except Locksmiths). Sector: 56.