Customer Care Representative – Spanish Fluent
Employment type
Full-time
Work setting
On-site
Location
Gadsden, AL
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Customer Care Representative role is onsite in Gadsden, AL. Compensation is not specified. The representative serves as a liaison between Corporate Pharmacy Services and retail pharmacies and clients. The role handles customer communications and account information by phone and email, resolves complaints, and documents interactions. English and Spanish communication helps the company respond to inquiries and maintain accurate customer records.
What you'll do
- Answer calls and respond to emails
- handle customer inquiries by phone and email
- manage and resolve complaints
- enter and update customer information
- document call information according to procedures
- complete call logs.
What we're looking for
- Skills & competencies
- customer care representativespanish fluentcall centercustomer serviceretail pharmacy liaisongadsden alcorporate pharmacy servicesphone supportemail supportcomplaint resolutiondata entrycall documentationbilingual english-spanish
- Work arrangement
- Weekend coverage required
Why this role
Requires verbal and written communication skills in both English and Spanish.
About the employer
Corporate Pharmacy Services, Inc. is hiring for this role. Industry: Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 2c83ee7f-b123-4961-8b35-10913d46cbba