Customer Relations Representative, State Farm Agent Team Member

Job overview

The Customer Relations Representative role is onsite in Mountlake Terrace, WA. Compensation is $40,000–$55,000 per year. The role supports Josh Culotti’s State Farm agency, which focuses on helping customers protect what matters and developing its team. The representative strengthens customer experiences by resolving inquiries, maintaining accurate records, supporting retention, and coordinating with agency colleagues. The role helps the agency respond to customer needs and serve its community; internal growth opportunities may be available for driven, sales-minded candidates.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

customer service

insurance agency

customer records

customer retention

mountlake terrace wa

josh culotti state farm

$40k-$55k

401(k)

health insurance

paid time off

license reimbursement

spanish preferred

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• 401(k)
• performance-based bonus
• health insurance
• paid time off
• training and development
• advancement opportunities.

Why this role

Bilingual Spanish is preferred but not required. Benefits listed include license reimbursement, 401(k), performance bonus, health insurance, paid time off, training and development, and advancement opportunities.

About the employer

Josh Culotti - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.