Lead Medical Receptionist

Job overview

The Lead Medical Receptionist role is an onsite position in Shelter Island, NY. Compensation is not specified. The role collaborates with the Practice Administrator to support quality patient care at Stony Brook Community Medical. The lead receptionist coordinates front-office workflows, supports and trains reception staff, and helps manage patient communications, appointments, and waiting-room flow. The role contributes to efficient practice operations and timely handling of patient needs.

What you'll do

• Answer and screen calls
• oversee receptionists’ daily responsibilities
• schedule appointments and maintain provider schedules
• collect and verify patient demographics
• record messages
• train new employees
• handle patient-related issues
• oversee breaks, lunches, waiting-room flow, call reports, office messages, check-in, text responses, insurance verification, copay collection, chart review, and incoming consults for provider review.

What we're looking for

Skills & competencies

medical receptionist

lead receptionist

patient scheduling

patient communications

front office

staff training

insurance verification

copay collection

shelter island ny

stony brook community medical

Work arrangement

• Weekend coverage required

About the employer

Stony Brook Community Medical, PC is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.