Patient Coordinator

Job overview

The Patient Coordinator position is onsite in Verona, WI. Compensation is not specified. The role supports First Choice Dental’s patient-facing front office and clinical team. The coordinator helps patients feel informed and supported while keeping appointments and office communication organized. By managing scheduling, records, insurance information, and follow-up, the role contributes to efficient front office operations and a positive patient experience.

What you'll do

• Welcome patients
• manage appointment scheduling, confirmations, and patient flow
• answer phones and respond to patient questions
• verify insurance benefits and explain treatment estimates and payment options
• maintain accurate patient records
• support front office operations for the clinical team
• handle patient concerns with discretion
• assist with retention, follow-up, and reactivation
• maintain HIPAA compliance and confidentiality.

What we're looking for

Skills & competencies

full-time

patient coordinator

dental office

patient scheduling

patient records

insurance verification

front office

patient experience

verona wi

first choice dental

hipaa compliance

dental software

Work arrangement

• Weekend coverage required

Why this role

Patient-facing dental office role focused on scheduling, communication, and a hospitality-oriented experience.

About the employer

First Choice Dental is hiring for this role. Industry: Offices of Dentists. Sector: 62.