Member Services Representative — Part-Time Overnight

Job overview

The Member Services Representative — Part-Time Overnight role is onsite in Bowling Green, OH. Compensation is not specified. The representative supports Planet Fitness members, prospective members, and guests at the club’s front desk and throughout the facility. The role exists to provide a positive member experience through customer service, membership support, front desk transactions, and facility cleanliness. It helps maintain the club’s welcoming environment and supports membership operations.

What you'll do

• Greet members and guests
• respond to questions and concerns
• assist with account and billing inquiries
• explain memberships and amenities, provide tours, and support sign-ups
• process memberships, cancellations, and payments
• answer phones
• perform assigned cleaning and facility upkeep.

What we're looking for

Skills & competencies

member services representative

part-time overnight

bowling green oh

planet fitness

member experience

customer service

membership support

front desk

membership transactions

facility cleanliness

cpr/aed certification

tanning certification

Work arrangement

• Weekend coverage required

Benefits & perks

• Free uniforms
• advancement opportunities
• paid time off
• training and development
• wellness resources
• flexible schedule
• free Black Card membership.

Why this role

The posting requires the employee to work onsite and obtain and maintain CPR/AED and tanning certifications within required timeframes. Bilingual English/Spanish applicants are encouraged to apply.

About the employer

Planet Fitness - Fitton Clubs is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.