IT Support Technician

Job overview

IT Support Technician is an onsite role at the Scribner office in Grand Rapids, MI, with a stated salary of $50,000 per year. Workbox Staffing is a Michigan-based staffing agency whose stated mission is to make a positive impact on coworkers, candidates, clients, and communities. The technician provides technical support and maintains systems for internal staff across multiple locations. The role resolves hardware, software, and network issues, supports user accounts and equipment, and helps keep office technology and company systems functioning securely.

What you'll do

• Provide first- and second-level support for hardware, software, and network issues
• troubleshoot computers, printers, mobile devices, and office equipment
• assist with login and access issues
• document tickets
• perform updates and maintenance
• set up accounts and permissions
• install and configure hardware and software
• maintain equipment inventory
• support basic network monitoring and cybersecurity practices
• provide onsite Scribner office support and remote assistance to branches
• support conference rooms and company-wide technology initiatives.

What we're looking for

Skills & competencies

it support technician

workbox staffing

grand rapids mi

$50,000 per year

monday–friday

8:00 am–5:00 pm

help desk

hardware support

microsoft 365

windows

network troubleshooting

it department

Work arrangement

• Weekend coverage required

Benefits & perks

• Professional development and advancement opportunities are listed.

Why this role

Monday–Friday, 8:00 AM–5:00 PM schedule; local branch travel may be needed; associate’s or bachelor’s degree is preferred, not required.

About the employer

Workbox Staffing is hiring for this role. Industry: Employment Placement Agencies. Sector: 56.